Delete your Zovii account
You can delete your account and data at any time, from the app or by writing to us.
In the app (fastest)
- Open Zovii and go to the Profile tab.
- Tap Settings, then Delete account.
- Pick a reason, then enter the code we send to your number.
You disappear from Zovii straight away. If you had a Zovii Plus subscription from the App Store or Google Play, cancel it there too: deleting the account doesn’t stop store billing.
Without the app
Email [email protected] with the subject “Delete my Zovii account” and the phone number you signed up with. To make sure the request is really yours, we send a message to that number and delete the account once you reply, within 15 days of your email.
What is deleted, and when
- At once: your profile is hidden from everyone and your messages disappear from other people’s chats.
- After 30 days: your profile, photos, verification selfie, Connects, blocks and settings are erased. Until then, signing in again with your number lets you restore the account or erase it straight away.
- Kept for 180 more days, as Indian law requires (IT Rules 2021): your chats, exact location history and phone number, stored securely and used only for lawful requests and safety investigations, then erased.
- Kept after that: reports and moderation decisions, which protect other users; and, if the account was banned, a hashed phone number and device ID so the person can’t rejoin.
Full details are in our Privacy Policy.